Customer Service Excellence


What you’ll learn

  • You will learn how to service EVERY customer with excellence, in an organized way
  • How to deal with unsatisfied customers, with a clear structure for answers
  • You’ll have practical tools at your disposal at any moment for every situation
  • How to shape your customer service operations to excellence, modelling your business and structure
  • In the end, you will better equipped to assume a leadership role on Customer Services


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